Talk Talk Hit With £35 Million in Fees

Talk was hit by a massive cyber attack earlier this month.

Talk was hit by a massive cyber attack earlier this month.

The recent cyber-attack on telecom company TalkTalk is expected to cost the firm upwards of £35 million.

Thousands of customers were affected by the attack last month, which left many anxious as to who had accessed their personal and financial details.

TalkTalk said the number of customers hit by the attack was 156,959 and of these, 15,656 bank account numbers and sort codes were accessed.

Since then, four people, including a 15 year old boy have been arrested in connection with the attack, and the police investigation is still on-going.

Company officials today acknowledged that the figures are lower than previously expected. However TalkTalk is currently doing all it can to ensure customers are satisfied.

Chief Executive of Talk Talk, Baroness Harding said: “In recognition of the unavoidable uncertainty, and because we know that doing what is right for our customers will ensure the best possible outcome for the company over the longer term, we are today announcing the offer of a choice of free upgraded services to all our customers.”

An internal review of TalkTalk’s security systems is currently ongoing and changes are expected to be made in the coming weeks.

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